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Shipping & Returns

SHIPPING INFO

Orders shipped with Fastway Couriers

Delivery usually takes 1-2 business days to Ireland, 2-3 business days to the UK.**

Please note that there may be delays due to Covid-19 situation

We will send you tracking details once your order has been shipped.

Republic of Ireland and Northern Ireland

Orders up to €99.99 are €7.00 shipping to the Republic of Ireland and Northern Ireland *

Free delivery on items over €100*

* This excludes Kayaks and Hard SUP’s - please contact us and we can organise collection, or we will get you a custom quote for delivery.

United Kingdom

Orders up to €99.99 are €15.00 shipping to the United Kingdom *

Free delivery on items over €100*

* This excludes Kayaks and Hard SUP’s - if your item is unavailable to ship at the normal rates, it will show at checkout, if that is the case, please feel free to contact us and we will get you a custom quote for delivery.

**Shipping times are guidelines only and cannot be guaranteed.

We reserve the right to change these conditions due to unforeseen circumstances or if an item has run out of stock and has to be specially ordered in. We will keep you posted of any changes to the best of our ability.

RETURNS

If you wish to return an item for whatever reason, you must firstly contact us by email at sales@dunmoreadventure.com. Please state the reason for return, your order number, name, address and item, within 28 days.

Items can be returned for a full refund if they are faulty or the wrong item has been dispatched.

If the item/s have been dispatched as ordered, and arrive as new with tags attached, in an unused state, they can be returned for a refund, less the original postage paid.

You can also arrange to drop your item back to our base in Dunmore East Harbour by firstly emailing us at sales@dunmoreadventure.com we will subsequently arrange a time and day to meet you.

We cannot presently arrange exchanges for different sizes etc - please re order on our website if the item is still available.

Nothing in these conditions affects your statutory rights as a consumer.